Hotel Sentral KL @ KL Sentral Station

Location is superb. You get out of KL Sentral station by going one floor above to NU Sentral Mall and getting down through the other side of the passageway to the monorail station, crossing a street, and you reach the hotel. You have everything at stone's throw, restaurants, 7/11, and the stores are open till late at night. The arrangement of hot and cold drinking water on each floor was very convenient. The staff in the breakfast room were very efficient. They were attending to every requirement of the guests and refilled promptly. Breakfast choices were limited, but the food was good.

The counter staff during my call made while OTR was attended by Pn.Murni . She was friendly and when I requested for the town view room, she couldnt commit during that hour stating that would be subjective to availibility. Bet she did communiocate with the PIC or not sure how she got it done..to my surprise given room was 1205 facing town. That made my stay comfotable enough. Will definetly rebook this hotel during my next visit as my previous stay was not as good at this one. The same goes to reception staff handing the air-con noise during the 1st night, and as well during my exit the staff attended to me was in fact frriendly and wish me safe journey back . The mgmt must reward them for friendly environemt created by the hotel staffs cause that what matters most..as this will override any other issues encountered during our stay there.

An extremely centrally located and very reasonably priced accommodation within spitting distance of KL Sentral Station, allowing you to get anywhere in the city within less than an hour. Additionally, one of the monorail lines is literally located around 50 metres from the hotel's main entrance. The breakfast is good and has a wide selection, the staff are attentive and kind, and there is a high level of cleanliness. A definitive recommendation for anyone looking to visit KL!

I hanged my Gold Chain on the door knob and forgot to pick it up. On the way to singapore I noticed and called to customer service desk. Mr Anis picked up the call and I told him about my case. After 30 minutes he called and confirmed my Gold chain is located and is under his custody. Can come or authorise some one to come and collect. It was collected by my friend. Appreciate the honesty of the Hotel Team. Besides the monetary value, the chain has some immense sentimental value. Thanks Anis & Team.

Beautiful, comfortable and spacious apartment. Swimming pool was huge with amazing view. Initially i had issues with wifi but was resolved immediately. Easy to communicate with owner.